- Microsoft Outlook Profile
- Create Outlook Profile In Mac
- Mac Outlook Profile Location
- Switch Outlook Profiles Mac
- Delete Outlook Profile On Mac
On the account profile page, click the camera icon next to your current profile picture. Add, change, or delete a profile From Finder, open the Applications folder. Ctrl+click or right-click Microsoft Outlook, and then select Show Package Contents. Open Contents SharedSupport, and then launch Outlook Profile Manager. Microsoft Outlook allows you to change how the name associated with your email address displays to your contacts and email recipients. Visit Business Insider's Tech Reference library for more.
-->Original KB number: 3062745
Symptoms
You have a hybrid deployment of on-premises Microsoft Exchange Server and Exchange Online in Microsoft 365. When you change a Microsoft 365 user's photo by accessing that user's on-premises information, the change isn't synced to Exchange Online. For example, when the user views the photo in Outlook, Outlook on the web (formerly known as Outlook Web App), or Skype for Business Online, the user's previous Exchange Online profile photo is still displayed.
Cause
Microsoft Outlook Profile
Although the thumbnailPhoto
attribute is synced from the on-premises environment to Azure Active Directory (Azure AD), the following things could cause this problem.
Note
The thumbnailPhoto
attribute can store a user photo as large as 100 kilobytes (KB).
- The
thumbnailPhoto
attribute is synced only one time between Azure AD and Exchange Online. Any later changes to the attribute from the on-premises environment are not synced to the Exchange Online mailbox. - Exchange Online accepts only a photo that's no larger than 10 KB from Azure AD.
Resolution
Use the Set-UserPhoto
cmdlet or Outlook on the web to change the user's photo. These methods enable you to upload a photo that's as large as 500 KB.
Use the Set-UserPhoto cmdlet (for admins)
To use the Set-UserPhoto
cmdlet to change a user's photo, follow these steps:
Connect to Exchange Online by using remote PowerShell. To do this, follow these steps:
Important
To use the
Set-UserPhoto
cmdlet to its full size capabilities, you have to change the connection URI by appending?proxyMethod=RPS
to theConnectionUri
parameter.For more information, see Connect to Exchange Online PowerShell.
Run the Set-UserPhoto command to change the user photo.
Use Outlook on the web
Create Outlook Profile In Mac
For more information about how to change a user photo in Outlook on the web, see Update my photo and account information in Outlook Web App.
More information
Mac Outlook Profile Location
Admins can use the Set-UserPhoto
cmdlet to change their own photo without having to change the ConnectionUri
parameter. However, to change another user's photo, admins must first change the ConnectionUri
parameter. If the parameter isn't changed, admins receive the following error message when they use the cmdlet to change a user's photo:
Request return error with following error message:
The remote server returned an error: (413) Request Entity Too Large...
+ CategoryInfo : NotSpecified: (:) [Set-UserPhoto], CmdletProxyException
+ FullyQualifiedErrorId : Microsoft.Exchange.Configuration.CmdletProxyException,Microsoft.Exchange.Management.RecipientTasks.SetUserPhoto
+ PSComputerName : outlook.office365.com
References
Switch Outlook Profiles Mac
For more information, see User contact photos in Lync aren't displayed correctly.
Delete Outlook Profile On Mac
Still need help? Go to Microsoft Community or the Exchange TechNet Forums.